AI Email Automation System
AI Email Automation System
An intelligent, on-brand email automation platform designed to handle high-volume communication across shared and individual mailboxes. The system uses retrieval-augmented generation (RAG) to ground responses in internal FAQs, SOPs and policy documents.
Key Features
Multi-Mailbox Ingestion
Real-time and scheduled email capture from Microsoft 365, Google Workspace, and IMAP/SMTP.
AI Classification & Drafting
Detects intent, prioritizes emails, and generates professional, brand-aligned replies.
Human-in-the-Loop
Approval dashboards with role-based permissions, inline edits, and version tracking.
Knowledge Grounding
Automated quotations and pricing responses powered by vector indexing and large-scale data handling.
Audit & Analytics
Immutable activity logs, compliance monitoring, and detailed performance metrics.
Benefits
- Increased Efficiency: By eliminating paper-based processes, our software reduces administrative burdens, allowing healthcare professionals to focus more on patient care.
- Improved Accuracy: Electronic submissions and integrations with EMR/EHR systems minimize the risk of errors associated with manual data entry.
- Enhanced Patient Care: Real-time tracking and AI-powered decision support contribute to faster and more accurate diagnostics, leading to better patient outcomes.
- Cost Savings: Reducing the reliance on paper and manual processes translates to significant cost savings in terms of materials and labor.
- Environmental Impact: Going paperless supports sustainability initiatives by reducing paper waste and the associated environmental footprint.
OCM Ordercom. A Paperless Diagnostic Request Software is at the forefront of healthcare innovation, driving efficiency, accuracy, and improved patient care through advanced technology. Embrace the future of healthcare diagnostics with OCM and experience the transformative power of paperless solutions.
We are Trusted
15+ Countries Worldwide
Cavan general Hospital
Reginal Hospital Tullamore
Reginal Hospital Portlaoiset
ST.Luks HospitalDublin
Serosep